Refund policy

At Yamuna Ventures Private Limited, we take great care to ensure the quality of our Redose products. However, should an issue arise, we are here to help and make it right.

1. Damaged Products

If you receive a product in a damaged condition, please notify us at info@redose.in within 24 hours of delivery. Kindly include clear photographs of the damaged item and packaging. Once verified, we will arrange for a replacement at no additional cost to you.

2. Incorrect Product Delivered

In the event that you receive an incorrect product, please contact us immediately at info@redose.in. We will promptly arrange for the correct product to be sent to you.

3. Returns & Refunds

Due to the consumable nature of cleaning and detergent products, we do not accept returns or offer refunds except in the case of:

• Products received in a damaged condition
  
• Products incorrectly shipped
  

We kindly ask for your understanding, as once a product is opened or used, it cannot be reused or resold.

4. Dissatisfaction or Other Concerns

If you are not satisfied with your purchase or are facing any issues with a Redose product, we encourage you to get in touch with us at:
📧 info@redose.in

We value your feedback and will make every effort to address your concerns and improve your experience with our brand.